How MyMynd works

Your knowledge becomes a helpful, conversational agent.

We guide you through capturing what your business knows, organise it into an approved knowledge base, and give you an agent that can answer questions in MyMynd or on your own website.

A guided setup

We help you build it properly from the start.

MyMynd is not a blank chatbot. The onboarding process is designed to uncover the useful knowledge that normally lives across documents, systems and people’s heads.

01

Define the job

Tell us who will use the agent, the questions it should answer, its preferred tone and the situations that must be handed to a person.

02

Capture your knowledge

Answer guided questions by voice or text, then upload operating procedures, policies, FAQs, product information and training material.

03

Review and approve

Check the compiled knowledge before it is approved. You stay in control and can rename, replace or remove source files as the business changes.

04

Put your agent to work

Ask questions inside MyMynd or add the supplied installation script to an approved website. The conversation stays grounded in the same trusted knowledge.

Built for responsible answers

Your agent knows its boundaries.

Approved sources

Answers are based on the knowledge you have reviewed and supplied.

Honest limitations

If the knowledge does not contain an answer, the agent should say so instead of guessing.

Human escalation

You define the questions, risks and exceptions that need a person.

Controlled access

Private workspace access and approved website domains keep each agent in the right place.

Ready to begin?

Start with the knowledge your business already has.

We will help you turn it into an agent that is useful, maintainable and ready to answer real questions.